Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Overall Experience

This dealership is like a family. They went out of their...

By Lady Viola on 10/1/2019 at 7:15 PM.

This dealership is like a family. They went out of their way to assist me. I was privelidged enough to find one of their cars online through a separate website. The car had only been listed that day (Friday) They were very quick to get back with me, and by Tuesday I was driving it home! (I would have liked to see a greater description on the car's issues... But all is quite fixable.)

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Quality of Work

Oil change

By Remy on 10/2/2019 at 5:11 PM. Helped by “J. Chapman” according to printout.

When leaving I had to clean grease and several oily fingerprints off my WHITE door. Hard to tell how much oil was on the dark steering wheel. This on a nearly new truck with 9 thousand miles. As leaving the lot I noticed the “oil... 100%” light on. I thought maybe it goes off automatically but after a few miles I stopped and checked the owner’s manual. Looking up “oil light” info, it did not tell how to get out of that function. I called the service department and the gentleman there kindly told me to rotate the device I had tried pushing. Other than a sloppy tech everyone I dealt with personally were the professional level I expect at a dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

John Ellis in sales went above and beyond to put me in...

By DeAnn K. on 10/2/2019 at 6:09 AM.

John Ellis in sales went above and beyond to put me in the car I wanted. There were a few hurdles in our way, but he worked everything out. I couldn’t be happier with my new Buick. This is the second vehicle I’ve purchased from John, and I’m sure it won’t be the last.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Luis took great care of me getting me in the right car...

By Lacy on 9/30/2019 at 6:01 PM.

Luis took great care of me getting me in the right car for me and my budget. Could not pass up the 2019 Malibu. I'm happy with the service I received

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Worked with me to obtain a great deal on a fantastic car....

By Henry M. on 10/1/2019 at 12:47 AM.

Worked with me to obtain a great deal on a fantastic car. They were very patient, as I had to text my wife details of the transaction, and get answers for questions she had, as she was not present.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Vehicle purchase

By Phil on 9/27/2019 at 6:40 PM. Helped by Lars in finance/extended warranty..

Exceptional. Attentive to our questions. Negotiations were focused on an outcome where all parties satisfied. We were met at the door, offered beverage and treated as welcome guests.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Excellent service. Will continue to use Mayse. 3rd...

By CrysB78 on 9/30/2019 at 5:24 PM.

Excellent service. Will continue to use Mayse. 3rd vehicle i have purchased and always a good place. Dodge Journey purchased new. Not listed in reason.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everything I ever wanted!

By Queen on 9/28/2019 at 2:32 PM.

I needed a new car with more up-to-date features. Eric Perryman helped me find the best option for me and my budget. All of Mayse staff is amazing, polite, and professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Ces4kids on 9/28/2019 at 1:34 AM.

They did a good job and it was quick. The internet price was the price of the car unlike Crain Automotive. Be aware of Crains business practices.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!!!

By craigshirkey on 9/27/2019 at 7:27 PM. Helped by Andrew Woodhead, Matt Molica.

I cannot say enough about my experience buying our new car. By far the best experience we had ever had at a car dealership. The salesman, Andrew Woodhead, was very polite and helpful as was the finance department, Matt Molica. I would highly recommend buying your next vehicle from Mayse. I know we'll be returning there for our next one. We bought a Dodge Journey but I had to check something else in the drop down box since Dodge wasn't listed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No hassle auto purchases

By Jim on 9/27/2019 at 4:03 PM. Helped by Business manager Laz.

I located a vehicle I was interested in online. I used blue book on line valuation of my trade in. I drove to the dealer and inspected the auto while they appraised my vehicle. They made me an offer and I gave them a counter offer which they accepted. They are accommodating and professional. The car was serviced and ready to pick up as promised on schedule. It was a pleasure to conduct business with them as always. Same great service I have come to expect from Mayse Motors in Aurora Missouro.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great service

By Boyd on 9/27/2019 at 1:11 AM.

My experience at Mayse was top notch as usual. They have a very knowledgeable team that is eager to help, as well as a large variety of vehicles to choose from. If you are looking for a quality vehicle at a competitive price I highly recommend you go see the folks at Mayse.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Always Great Service & Great People

By zachrampage on 9/26/2019 at 8:41 PM. Helped by Justin, Karen, and Kacey.

Service is always great here. They always take care of my car, and the customer service is always professional and friendly. And they inform me whenever I have other issues that need to be brought to my attention when taking care of my vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change and service

By Ali on 9/26/2019 at 2:11 PM.

I recommend Mayse because the personnel are friendly, the service and waiting areas are very clean. They give recommendations for needed maintenance of my SUV which I purchased there. They will answer questions with great courtesy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people to work with

By PERKSTER on 9/25/2019 at 10:42 PM.

We went in looking for a reliable truck at a specific price to use as a towed for our motor coach. We went in and was greeted by a salesman at the door. We explained what we wanted and that we wanted to look at a specific truck. After a bit of negotiating a deal was struck and we left very pleased with our purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always the best customer service

By Dh on 9/25/2019 at 5:26 PM.

Everyone friendly and listens. Service is quick and well-priced. Completely satisfied and recommend. Service is what brings customers back again and again. Keep up the good work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership to work with!!

By Janemoo on 9/25/2019 at 3:55 PM.

We have worked with Mayse Dodge dealership several times on recalls and other minor problems. They have always been very accommodating, respectful, and really nice to work with. Thank you Mayse for a very positive experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By Fierro52 on 9/24/2019 at 3:54 PM.

Staff is always friendly when my wife and I take our cars to get serviced at this location. My wife and I will be in the market for a new SUV soon and have talked about going to Mayse in Aurora to make this purchase because of the friendliness of their customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By jbdavis on 9/23/2019 at 3:48 PM.

Overall great dealership. They gave us a value on our trade in over email, and the vehicle we purchased was exactly as it was described to us. We will return in the future!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Under Water

By janlie1234 on 8/11/2019 at 1:01 AM. Helped by Greg Poe, Stan Davidson.

Sold my brother a truck that started having issues right away. Took it to his mechanic and his mechanic found the truck had been submerged in water. Dealership refused to stand by their product. BUYER BEWARE!

I would not recommend this dealer.