Dealer 2-Year Rating

Overall Rating

4.1 / 5
Customer Service
4.1  
Friendliness
4.3  
Overall Experience
4.1  
Price
4.2  
Quality of Work
4.2  
Service
4.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awsome Dealership

By Set Cheeks on 8/21/2019 at 2:57 PM. Helped by Ryan Hayes. Austin Little. Alyasha(the girl that helped me).

The folks at Reliable Chevrolet are the best they can do amazing things . They go out of there way to help you that is the way salesman's should be . Thanks to Ryan Hayes and Austin Little and to the Staff. I also want to thank alyasha can't remember how to spell her name she was awesome to help with the new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By PapaDank66 on 8/6/2019 at 4:20 PM. Helped by Can’t remember.

Professional, polite, friendly! Can’t beat that! Service done on time and correctly. Good conversation and detailed the work that would be done prior and after it was all complete.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Much improved

By kmorton on 8/5/2019 at 7:03 PM. Helped by I forget and don't have the card, I had a service writer, and the car rental liaison, as well as Carlos who is always very nice and friendly.

I was well informed, although I told my service provider that I had prior poor experiences so unsure that was why but he did a great job, getting it done and getting it covered. Our loaner car was much improved from last visit. My car was washed on the outside, I am still owed a complete detail from the first of two visits that it was missed but at this point the quickness of my appointment and the attention of the service writer was more appreciated. I will likely try there again when I had gone elsewhere the last two times I had my vehicle serviced.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Trax purchase

By Bankwalker on 8/5/2019 at 2:26 PM.

Salesman answered any and all questions professionally. Went out of his way to find us the best interest rate. Overall a very good experience and would easily do again...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly Service Advisors

By jenn4579 on 8/1/2019 at 2:01 PM. Helped by Not sure who all have helped..

I have had 3 different service experiences here and all have been beyond good. They are all friendly, the prices are fair and they always have my vehicle done quickly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By THERELIABLEZSCORE on 7/31/2019 at 6:38 AM. Helped by Carson Comar! , and everyone!.

Carson Comar picked the perfect truck for me first time, Angela Barker was extremely helpful, and Byron Dunn got it done! The whole team was great, tool club guy and whoever gave my friend water get honorable mentions as well! Pinegar hung up on me when I wanted a regular truck, Carson scored!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Meet every need I had.

By JWK117 on 7/24/2019 at 3:23 PM. Helped by Daemon.

Outstanding job all the way around. The delivery, the price and the perfect vehicle. Daemon, was outstanding in every way. Everyone was very polite and professional. Thanks again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

state inspection

By Charlie on 7/23/2019 at 5:34 PM. Helped by Don’t remember.

They took my vehicle Back very soon after I arrived. It took about 45 min to complete. There is an associate in the waiting area that keeps you updated. Snacks are available for a fee. Friendly atmosphere.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fast and painless

By Steve1234 on 7/17/2019 at 9:36 PM. Helped by Aaron , Randy , Jamie.

Salesmen were willing to show us trucks until we found the one that fit us best on a very hot and humid day in the Ozarks

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Dealer experience

By Sean 1976 on 7/10/2019 at 4:49 PM. Helped by Ryan hayes.

I went in to buy a new traverse. They are very aggressive in their internet pricing. Remeber that if u are trading in a vehicle cause they do low ball very hard in your trade in. They have a nice selection of vehicles and had the one I wanted. Finance guy pushes hard on add ons but some make sense if you plan on owning more than 36000 miles. Listen and make your decision then. I feel comfortable with the deal I got. I probably could have shopped around and saved another 1000 dollars but i got the vehicle i wanted. Follow up from the dealership was efficient. Paperwork arrived promptly. This place moves volume so you wont get the best deal but you will get the vehicle you want. For example interior color, exterior color. I like the dealer add ons like rubber mats and mud guards. They are more expensive than weather tech but the convenience is worth the extra money.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New 2019 chevt equinox

By Dhamilton on 7/5/2019 at 4:29 PM. Helped by Caitlyn.

The dealership and caitlyn went above and beyond to get us approved for our new vehicle. We love it. Thank you for being so polite.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Wonderful sales Lady

By P Young on 6/29/2019 at 5:00 PM. Helped by Kaitlin Barnes, Austin Little, Zachary Panzica.

Our sales lady was wonderful and when she didn't know something she was able to get a young man that knew what all the computer answers on our new Equinox

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superb Dealership

By Eagle Lake on 5/15/2019 at 10:54 PM. Helped by I do not know his name but he brought us a bowl of water for our little dog.

We were on our way to Texas, from Canada when a noise developed in the front end of our Equinox. We took one of the exits for Springfield, and was directed to your dealership. We were met by Sean who was very professional, polite and efficient. Our wait was short, and the problem was fixed, with no charge. One of the lug nuts had come loose. They retorqued all four wheels and had us back on the road again. Thank you and you are very lucky to have such a dedicated employee as Sean.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

DO NOT GO TO RELIABLE CHEVROLET!

By SandyLynn on 11/4/2018 at 9:44 AM. Helped by Rich, Jay, Brandon, Tanner, Aaron, Ric.

The absolute WORST car buying experience. I wouldn't recommend Reliable Chevrolet to anyone. One star is to high. They originally sold me a car they didn't have the title to. They played games with me for a month. I finally got another car 2 weeks ago and still haven't received the missing interior pieces. I've told 3 employees about the parts and I'm told they'd order them. Lies, deceit and broken promises is all I get. Rich tried to blame me for the situation after the original illegal sale and had me in tears. Jay will lie about everything. He told me the car I bought had 4000 miles on it and in actuality it had over 25000 miles. He guaranteed me the insurance on the 2nd car would not increase over the 1st one. It went up $40 a month! STAY AWAY FROM RELIABLE CHEVROLET!

I would not recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
2   Quality of Work

Buyers Beware

By DanaEastTx on 10/20/2018 at 3:09 AM. Helped by Nick.

The service dept is horrible. Very rude. Our fuel pump went out 6 hours from home. Over 6 hours and $1000÷ later we left in our vehicle that now smells like stale cigarettes. The serve manager never offered us a courtesy vehicle or ride to get lunch. We had to walk. Horrible attitudes but they knew we were desperate and took advantage of the situation. Buyers beware

I would not recommend this dealer.

Overall Rating

1.8  

1   Customer Service
5   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Bait and Switch and Old School Practices! Not for Me!

By LoraLeep on 9/9/2018 at 4:08 AM. Helped by I'd rather not say.

So I inquired about a 2018 Equinox LS with AWD $20.988. I asked if it was still available and they said they would look. I was told I would be taken care of and not to worry about anything. I submitted my finance paperwork, trade info with pictures and was not told anything except we were close on the numbers. They would not talk numbers until I spoke with the manager. When I got there, they had a used Equinox LT AWD with 35,000 miles for $22,444. We test drove it and liked it but wanted the new one for $20,988. We walked around looking and when they asked new car dept, the only 2018's available were premium models. This was 3 days ago and the listing is still up. They kept us there for 2 hours waiting on numbers when all of it should have been done before we got there. They bait you with a great price on their site, get you in there and tell you they have been sold, try to sell you on something else and still continue to advertise a car they do not have. Awful practice. When they brought us the numbers, the payment was $200 more than what we discussed we were comfortable paying.They also wanted us to pay for a crazy expensive certification which I was told would be in the price of the car. No Thanks. Our salesman was really nice and so was the manager but their practices are old and out of date. I have bought and traded 6 cars over the last 10 years through making deals over the internet and phone so I know exactly what I'm getting when I get there. There is nothing better than arriving at the dealer, trading keys, signing papers and driving away in your new car in less than 45 minutes. You will not get this with Reliable Chevrolet so If you like archaic dealer practices, then this dealer is for you. I ended up buying from another dealer with no issues for the same price of the used Equinox and got my payments where I wanted them.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Quality of Work

finance guy lies

By vanman14 on 6/8/2018 at 8:44 PM. Helped by credit manager.

Girlfriend bought a car here 6 months ago. She was unable to take a male with her so they took her to finance and told her she had to get gap insurance and the extended warranty or she would not be approved for a car. I was able to cancel the worthless warranty and am still trying to cancel gap ins. They lie and are terriable to work with after the sale and have your money.

I would not recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Great pricing

By bjw32600 on 12/23/2017 at 4:44 AM. Helped by Kandi mills.

I'm changing my review after dealing with other dealers. Their pricing was very good and although I didn't get what I liked for my trade in, they were pleasant to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Randy and Rick are the greatest sales people ever

By Carbuyer76 on 10/20/2017 at 7:49 PM. Helped by Rick, Randy.

The return trip to this dealership was the best i ever had at a car dealership. I do not know how they worked their magic, but they got me in a brand new car, no money down, and gave me a fair amount for my trade in. I got my dream car, and i could not be any happier. Rick and Randy thank you very much, you have earned a customer for life.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience

No Service

By Suzie on 8/12/2017 at 12:42 AM. Helped by ?.

The check engine light came on in my Impala. Making sure the car was okay enough to drive I scheduled for the last appointment of the day. I booked it after work and drove 100 miles to get to this appointment to be told they were not going to take me. Offered to "try" to get me in the next day. I couldn't stay that long that's why I scheduled an appointment. I had to return. The car will be serviced at another dealer. Will not go to this dealer again. This is horrible customer service!!!

I would not recommend this dealer.