Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lexus nx 00 purchase

By Ann on 8/23/2019 at 2:01 PM. Helped by Cole.

Cole was professional, knowledgeable, and friendly! Ask for Cole! We came close to closing time and everyone was friendly and helpful! Highly recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Reliable Lexus made car buying easy

By Anderson on 8/22/2019 at 11:55 PM. Helped by Cole.

Cole did a fantastic job making our car purchase enjoyable. They were knowledgeable and easy to work with during our vehicle purchase. Great group of people at Reliable Lexus .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome customer service!!!!

By Gino on 8/2/2019 at 7:45 PM. Helped by Kery Spinabella.

This is the second Lexus I have purchased from Reliable and sales consultant Kery Spinabella and both experiences have been above expectations. You can’t go wrong with Reliable and Kery Spinabella. I am loving the new ES 300H!!!!!!! Gene K.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Adam Stokes = 100%

By Hopp101 on 7/19/2019 at 10:46 PM. Helped by Adam Stokes.

Adam Stokes was amazing!! I love my new RX 450h!! He was so kind and funny! Would buy another car from him! Thank so very much!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

The exchange was very simple

By Joe on 7/25/2019 at 9:54 PM. Helped by Dustin Sullins, Ken Olson.

We were not looking to buy that day, but waiting around, Ken asked if we would like to know what it would take to change from the GX to the LX. Dustin joined our group & between us we decided it would be no problem to switch to the LX Hybrid. The service of the sales dept was great. Our only complaint was the detailing of the car, we had a hard time seeing through our windshield the next morning driving into the sun. Dustin said that problem would be dealt with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience!

By DJ on 7/24/2019 at 12:59 PM. Helped by Dustin Sullins and Ryan Holiday.

Overall great experience purchasing our new Lexus RX. Dustin really knew Lexus and answered all our questions, went out of his way to ensure we found just the right vehicle. Ryan made the paperwork easy and he is very good at his job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you guys!

By Alfred antonis on 7/19/2019 at 10:10 PM. Helped by Randy Tan, David Stevenson.

We had a good time checking out the car that we want and even test drive it, awesome agent that assist us and also answered all our questions and concerns.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kudos to Dustin of Reliable Lexus

By Jachin1224 on 7/18/2019 at 4:11 AM. Helped by Dustin Sullins & Cole.

I haven’t even purchased my Lexus yet, and I’m moved to give this cool, colorful sock wearing man a 5 Stars, Go Pro review! But, Dustin must accept this outstanding compliment along with Cool Cole, who together have made this dealership my one stop place to purchase/lease my next vehicle! Professional, courteous, knowledgeable and friendly - just what you should expect of a business of this caliber and name! — Jachin Boaz II

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING!!

By adimahulikar on 7/16/2019 at 3:53 AM. Helped by Dustin.

Dustin was just fabulous. He was very detailed and explained everything in depth which helped me make my decision. Absolutely recommend this to everyone! If you are looking for a great car and great people to work with, this is the place to be! Ask for Dustin. He spent 4 hours going over every car detail and was just fabulous. This is my first car and it was the best experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service and Staff!

By New ES 350 on 7/14/2019 at 7:39 PM. Helped by Dustin Sullins.

Came in looking at Lexus with the intention of buying a car that day. Dustin was very thorough in making sure I found exactly what was right for me and that I felt comfortable before I left the dealership. I love my new ES 350 and highly recommend Dustin.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

First Lexus

By Jmkcour on 7/13/2019 at 9:15 PM. Helped by Dustin Sullins.

We bought a new Lexus, our first. Dustin Sullins was great to work with. He was not at all pushy and was very knowledgeable about the car. He was very patient with us and a real pleasure to work with. We love the RX 350 and recommend Dustin.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

WOW!!!!

By Carking6.6 on 7/4/2019 at 2:03 AM. Helped by Cole allenbrand, Tommy gray.

I have bought three cars in my lifetime and this was hands down this BEST experience I have ever had. Do yourself a favor and go here first to buy your car, ask for Cole!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Purchasing Experience

By lynn20 on 6/26/2019 at 5:25 PM. Helped by Kery Spinabella, Ryan Holiday.

We have purchased many new cars over our 50+ years of marriage. We recently purchased a GX 460 and dealing with Kery Spinabella at Reliable Lexus was the most enjoyable. He was very knowledgeable about the vehicles and easy to deal with. There was none of the back and forth game playing that many people associate with purchasing a new car. The entire process including all the required paper work with Ryan Holiday as handled very efficiently. Kery has followed up to make sure we don't have any questions. Thanks for a great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My first Lexus

By lastyf on 6/24/2019 at 2:18 PM. Helped by Kery Spinabella, Austin.

This is the third time I've purchased a new car and though I had no complaints about the first 2 dealers they did not compare to my experience at Reliable Lexus. I bought a ES350 AWD and Kery Spinabella was the man who helped me find "the one". He was very helpful and knowledgeable and was not pushy. I think he knew I was hooked! He followed up the sale with calls to my home to make sure everything was going well. Appreciate it. On the business end Austin was also a pleasure to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time buyer

By Suzeek on 5/29/2019 at 5:52 PM. Helped by Cole.

I’ve personally never been to a car dealership before and people that I know told me horrible things about them, so when I went in I felt like they would just try to sell me one of the first few cars that they would display for me. But it was more that that, we went through so many cars and Cole asked me all sorts of questions to narrow the perfect car for me and it felt like he really listened. He made sure I felt comfortable and walked all the cars that were in the range that I was looking for. Answered all my many questions I had. As we looked through all the cars I didn’t find the one I was looking for. I started heading inside to call it a day, and then a manager comes up to us and mentions that there is a car that just pulled into the garage and said he thinks it’s exactly what I was looking for. I just couldn’t believe it and it did turn out to be exactly what I was looking for. I’m so thankful for the experience and now I have a positive outlook on dealerships and all the people that work there. Thank you Cole & Reliable Lexus!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fabulous

By CheerMonkey on 5/28/2019 at 3:02 PM. Helped by Eric Blankenau.

I found Eric Blankenau to be extremely helpful and knowledgeable. I also found him to be very upfront and trustworthy. It was a pleasure to deal with him, I look forward to our next purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Pleased on 5/22/2019 at 3:41 PM. Helped by Ken Olson.

We recently leased a 2019 Lexus ES 350 with Reliable Lexus. Ken Olson worked with us to select the perfect vehicle and lease/purchase options. We couldn't be happier with the experience or the car. We definitely recommend Ken and this dealership to anyone in the market for a new vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Car, Great Salesman

By Stacey Springfield, MO on 5/21/2019 at 8:32 PM. Helped by Dustin Sullins.

We had a great experience purchasing our Lexus RX 350 from Dustin Sullins. Very easy to get along with and we are very satisfied with the vehicle. We appreciate his dedication and glad he found the perfect car for us. Great and friendly team to work with. -Stacey Springfield, MO

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleased

By SUV owners on 5/16/2019 at 12:43 AM. Helped by Kery Spinabella and Dustin Sullins.

We found Kery Spinabella and Dustin Sullins to be very upfront and honest in dealing with us. They spent lots of time with us and answered multiple questions. They were very knowledgeable about the RX 350.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Ryan V on 5/14/2019 at 9:16 PM. Helped by Kery Spinabella, Anthony Frohock.

Had a great experience with Kery Spinabella and everyone from Reliable Lexus. The sales process was very simplified with Kery guiding us in the purchase process. Finance was very easy and wasn’t pushy. Thank you Anthony & Kery for a great experience.

I would recommend this dealer.