Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.8  

Dealer Reviews

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Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

They took care of me! Dwain was great. Austin was great.

By Natalie on 9/7/2019 at 8:11 PM. Helped by Austin, Dwain.

They were helpful and very polite. I appreciate Dwain at the sales department helping me to fix a mistake. He made sure it was right. Austin at the service department was so polite and very thorough! Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

austin

By billie bob on 9/6/2019 at 5:37 PM. Helped by zach.

I am very pleased with the service on my car this morning. I will be back. thanks Zach. from Austin thanks for washing my car it looks like new.

I would recommend this dealer.

Overall Rating

2.4  

1   Customer Service
3   Friendliness
1   Overall Experience
4   Price
3   Quality of Work

Worst buying experience ever!

By chadkennett on 3/24/2019 at 10:49 PM. Helped by Several.

We have purchased 3 new vehicles in the past 5 years. This was the absolute worst experience with a dealership I have ever had. The salesperson broke his word two times and the finance guy would not take NO for an answer. He kept trying to down-sell the warranty after we made it clear we did not want it. My wife and I wanted to sign the paperwork and leave and he kept just saying, "well let me show you one more thing". We will NEVER buy another car from Reliable and we will NEVER buy another Subaru going forward.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure salesman.

By Kfryer on 1/15/2018 at 1:55 AM. Helped by Ted.

It was a no pressure sale. Second time I have purchased from this dealership and both times used Ted as our salesman. Very comfortable setting.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By Jeff on 12/19/2017 at 5:28 PM. Helped by Damon Adcock.

Damon Adcock is top notch! From start with the online inquiry to finalizing the sale. Damon was responsive with the sale an easy and painless experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

You have a great Sales Manager!

By Car guy glenn 18 on 12/16/2017 at 3:26 PM. Helped by Trevor Whitcomb.

This is the second Subaru I have bought for Reliable and your Sales Manager Trevor Whitcomb is the reason why I bought my Subaru in Springfield MO.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

EXCEPTIONAL

By fina on 9/25/2017 at 12:51 AM. Helped by TED, CRAIG, CHRISTINA, and were very friendly..

Would reccomend Reliable Subaru to anyone. Ted was very helpful in helping me make decisions Re: which car To purchase. Pros and cons. Of new vs certified pre owned.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Wallapolooza on 9/20/2017 at 1:43 AM. Helped by Damon, Darrell, trevor, paul.

What a great experience! Damon was a great salesperson! The car was prepped and ready for our arrival and looked beautiful. Trevor ( the sales manager) flexed his desking muscles and made us a terrific deal. the finance team was friendly, prompt, and accurate. I especially enjoyed my banter with the finance director paul. If you are reading this during your morning meeting, this should be worth 2 spins on the prize wheel or an extra day off to the recipients. Three cheers for reliable imports!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great staff!!

By Shomemocandy on 9/17/2017 at 2:45 PM. Helped by Bryon Edgerton.

Would definitely recommend this dealership. They will work with you on anything you need and do the best they can! Everyone was very friendly and a joy to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Gannon2008 on 8/2/2017 at 11:47 AM. Helped by Ted Worthy.

Loving my first Subaru and Ted Worthy was helpful explaining everything my new car has to offer. I would buy another car from Reliable. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ben Bowden was amazing

By Sjohannsen on 4/17/2017 at 10:15 PM. Helped by Zach Davis.

Ben worked with us on two occasions before we made a decision on our 2017 Subaru Crosstrek. He was patient and helpful and answered all of our questions. He was great to work with and I recommend him. Zach Davis finished up with us and helped program my phone in the car and assisted us with the final walk around the car before we drove off the lot with it. He assisted with scheduling my first oil change as well. He was very helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever

By Randy G on 3/13/2017 at 12:47 AM. Helped by Bryon Edmonson.

Friendly staff, no pressure what so ever and prompt response to all questions. We test drove a 2017 Subaru Forester while we were in Springfield and worked on a deal. We live in the Kansas City area and told them we wanted to think about it. Worked a deal with a dealer in KC and Reliable kept matching it. Was going to buy from the KC dealer since they were closer but when they would not honor the deal--called Reliable and their offer stood. Picked up the car the next weekend and they even threw in a couple of accessories at no charge. I will go back for future business!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My First Subaru

By Donna on 1/18/2017 at 2:08 AM. Helped by Bailey Woodman, Darrell Biri.

I've always admired the Subaru Forester and decided it was time to buy one. Working with Bailey was great. He was very patient with me on finding the right Forester and walking me thru the process of purchase and financing. Bailey was very professional and courteous as was the gentleman that finalized the financing (Darrell),

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

First class

By Jacbanjo on 12/27/2016 at 12:04 PM. Helped by Darin DeSilva.

Darin DeSilva made our car purchase experience very relaxed and transparent. His easygoing and caring attitude breaks the mold. We would do it again, no regrets!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Dream come True!

By Terrih on 11/21/2016 at 2:57 PM. Helped by Zach Davis and Wes Cameron, Misty Swank and Tiffany Groves.

This was the best new car buying experience EVER! Not only do I now own my first Subaru, I also had the best Sales Associate ever. Zach went above and beyond to accommodate my preferences and deliver my first Subaru. I will recommend Zach Davis to anyone I can! Wes in the business/finance office also took very good care of us and I thank him for his patience while deliberating my options and getting the BEST financing deal possible!! And a thank you to Tiffany, internet sales, who helped me get started on this awesome journey. Looking forward to being in the SUBARU family. Thank you all so very much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Trenton, Paul and Wes are a great team to work with

By lindalou on 10/29/2016 at 4:23 PM. Helped by Trenton Finn.

You won't be sorry choosing a car from this dealership they first find out what it is you actually want and then they go to work to get it for you. I'm so glad they were there for me because I'm 65 and this buy was because I had totalled my other car. It was the first one I ever had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience I've ever had!

By Ozark Jim on 10/26/2016 at 9:17 PM. Helped by Ted Worthy, Wes Cameron,Tyra Huffman, Tyffany Groves, Kayla Greiman.

Great staff! Unbelievable inventory! In my opinion, they couldn't have done a better job! From the time I arrived at the dealership until I left with my new Subaru Outback, I was treated like an old friend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent team

By Roberta Scrivener on 9/13/2016 at 4:25 PM. Helped by Bryon Edgerton, Wes Cameron.

Bryon Edgerton, sales associate, was great to work with. He's friendly and patient! He located just the auto I wanted and had it there by the next day. He explained all the features of the car and spent as much time as I needed to become comfortable with the functions. Wes Cameron, business manager, made the paperwork quick and easy. Together they are a great team at Reliable and got me into a beautiful Forester. It takes time to buy a new car but all in all this was done in a timely manner and I never felt rushed in my decision making. This is the second Subaru I purchased from Reliable and both times it's been a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Subaru Experience

By Robert Foreman on 9/12/2016 at 1:22 PM. Helped by Ted Worthy and Wes Cameron..

We felt like Ted Worthy did an exceptional job of explaining the vehicle to us, both before we made our final decision to purchase, and afterwards when schooling us in the various functions/mechanics of it. He explained the pros of both vehicles we test drove and knows his product well. Wes Cameron's also did an excellent job of navigating us through the paperwork aspect of the deal, and thoroughly explained the protection plan we purchased.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Good experience

By Mored on 8/6/2016 at 2:11 AM. Helped by Travis Remmich.

Highly recommend Travis Remmich in Subaru sales. He is very knowledgeable about his product and enjoyable to work with. My wife and I enjoyed working with him.

I would recommend this dealer.