Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever

By Richard on 10/20/2016 at 12:43 PM. Helped by Forget.

I have dealt with several car dealerships over the years, and this by far was the best experience I have ever had. In the past it has taken so long to complete the process. Our experience with Republic Ford was so seamless with no Hoops to jump through it was almost as if they just gave us the truck. They renewed my faith in car salesmanship, and I would recommend them to anybody.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Crooks

By private rater on 10/3/2014 at 9:37 PM. Helped by Ybarra and his service manager, gen mangr ignored me.

I had done business with said company for the past several years. Sept. 9 I went in for an oil change and my car was running fine. They did the oil change supposedly and brought me nearly $1000 of additional services they wanted to do. The list included air filter and since they showed me a real nasty air filter supposedly from my car, I authorized replacement. They failed to reset the oil life gauge. On their extortion list twice was replacement of fuel filter for $49.95. Another Ford dealership and two independent mechanics have stated my car does not have a fuel filter that can be replaced. Within 15 miles of Republic Ford my car began to hiccup, misfire. I was too late to go right back, but I notified them as soon as possible. They ignored me and finally responded only to try to sell me more items on their extortion list. Within 24 hours of their having damaged my car such it will not run properly, they issued a letter (before I contacted them about the car not running properly) trying to purchase the car, which is worth around $6000 for $950 IF I would purchase a new Ford from them. I never could get them to agree to make anything right and my only recourse appears to be to expose them anywhere and everywhere and bring a lawsuit against them.

I would not recommend this dealer.